Frequently asked questions
Q. Does the canvas artwork come framed?
A. Yes, all canvas artwork comes fully framed and ready for hanging on the wall.
Q. How do I hang metal artwork on the wall?
A. Metal artwork has a special bracket on the back, making it easy to hang on the wall. Watch this video for a demonstration: https://www.youtube.com/embed/pZCGlvX9MfQ
Q. Can the artwork be shipped internationally, such as to Canada, Australia, EU, or the UK?
A. Yes, artwork can be shipped to most countries worldwide.
Q. What is a limited edition reproduction/print?
A. A limited edition print is a reproduction with a limited number of copies available for purchase. For example, if you buy a limited edition of 25 prints, only 25 prints will be made available for purchase. Once they’re sold, the limited edition will no longer be available. Limited edition prints are framed and ready for hanging on the wall.
Q. What is the difference between limited and open edition prints?
A. You can read more about the differences by following this link: https://artlevin.com/limited-edition-vs-open-edition-reproductions/
Q. Are open edition prints framed?
A. Yes, all prints on canvas are fully framed and ready to hang.
Q. How does a metal print look?
A. Metal prints offer a unique and modern way to display artwork. This modern print style comes in semi-gloss, and metal prints transform images into lightweight, museum-quality, metal wall art without the need for a frame or glass. Check out this image of a metal print on the wall: https://artlevin.com/about-metal-prints/
Q. Can I order a custom size print?
A. Yes, many more sizes are available. Contact us to place a custom order. Contact
Q. Can I order rolled canvas and frame it myself?
A. Yes, you can, and you’ll receive an additional discount.
Q. What is the largest canvas print size available?
A. The largest canvas print size available is 60×120 inches.
Q. Can I pick up the artwork if I live in Israel to avoid shipping costs?
A. Yes, the artwork can be picked up from our publisher in Jerusalem.
Q. What is your return policy?
A. You can find our return policy here.
Q. Where can I find your artwork in galleries around the world?
A. Our artwork is available in galleries and dealers in Israel and the USA. Contact us for more information.
Q. What if the artwork is damaged during transportation?
A. The artwork is fully insured, and customers are not responsible for any damage. We will send a new artwork free of charge.
Q. What payment options do you accept?
A. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express, and Discover.
Q: How long does it take for the artwork to be delivered?
A: Delivery times vary depending on your location and the artwork you purchase. We will provide an estimated delivery date at the time of purchase, and you can track your order once it has shipped.
Q. Where do you ship the reproductions from?
A. We shipped from US, EU, UK, Canada, Israel, Mexico and Australia.
Q: Can I cancel my order?
A: If you need to cancel your order, please contact us as soon as possible. If the artwork has not yet shipped, we can cancel your order and issue a refund. If the artwork has already shipped, you will need to follow our return policy.
Q: How do I care for my artwork?
A: We recommend keeping your artwork out of direct sunlight and away from moisture. To clean your artwork, simply use a dry cloth.
Q: Do you offer gift wrapping or gift cards?
A: Yes, we offer gift wrapping and gift cards. Please contact us for more information.
Q: Do you offer discounts for bulk purchases?
A: Yes, we offer discounts for bulk purchases. Please contact us for more information.
Q: Can I request a customization of an artwork?
A: Yes, you can request the customization. Please contact us for more information.
Q: How do I contact customer service?
A: You can contact customer service by phone, email, or through our website’s contact form. We are happy to assist you with any questions or concerns you may have.