All orders are dispatched and delivered by our courier partner, Monday – Friday excluding weekends and public holidays.
Process & Delivery of Goods
All orders that are confirmed (with payment & verified proof of payment) will be processed on the same working day.
Delivery tracking number will be sent to the customer’s email once the order has been shipped. Tracking of parcels can be made from our courier partner’s website. If any delivery problems occur, please contact us.
Please ensure that the shipping address and other given information is correct to avoid any mis-delivery.
We have a 14 days return policy on original paintings.
We have a 14 days exchange policy on reproductions/prints for store credit.
Custom size reproductions/prints can’t be returned or exchanged.
Custom frames can’t be returned or exchanged.
Customized images can’t be returned or exchanged.
Customer is responsible for packing the artwork for the return or exchange.
Customer is responsible for the return shipping fee.